Refund policy
Return & Refund Policy – OversizedCulture.in
Returns & Exchanges
At OversizedCulture.in, we focus on delivering premium quality oversized fashion with strict quality checks before dispatch.
Exchange Policy
- We offer size exchange only for eligible products.
- Exchange requests must be raised within 3 days of delivery.
- Product must be:
- Unused and unwashed
- In original packaging
- With all tags intact
No Return Policy
- We do not offer returns or refunds for:
- Wrong size ordered by customer
- Change of mind
- Color expectation differences due to screen display
- Discounted or sale items
Customers are advised to carefully check the size chart before placing an order.
Damaged or Wrong Product
If you receive:
- A damaged item
- A defective product
- A wrong product
Please contact us within 24 hours of delivery with:
- Order ID
- Unboxing video
- Product images
After verification, we will provide a replacement or suitable resolution.
Refund Policy
- Refunds are applicable only if the replacement product is unavailable.
- Approved refunds will be processed to the original payment method within 5–7 business days.
Exchange Process
To request an exchange, email us at:
📧 oversizedcultureofficial@gmail.com
Please mention:
- Order Number
- Registered Mobile Number
- Required Size for Exchange
Shipping Charges
- Customers may need to bear exchange shipping charges unless the issue is from our side.
Contact Us
For any support related to orders, exchanges, or refunds: